Legal
SMS Terms & Conditions
Last updated: July 23, 2026
This SMS Terms & Conditions page governs the text messaging program operated by V&KMC INC ("V&KMC," "we," "us"). By checking the SMS consent box on one of our forms, you agree to the terms below.
SMS Use Cases
V&KMC uses SMS for the following purposes only. We do not send marketing or promotional text messages.
Customer care
Customer service communications
Responses to quote requests and account inquiries — for example, "Hi Sam, your quote request has been received and dispatch will follow up shortly."
Account notifications
Application & account updates
Status updates related to your driver application, onboarding, or account — for example, "Your driver application has moved to the interview stage."
1. SMS Consent Communication
Phone numbers collected through SMS consent will never be shared with third parties for marketing. Mobile Opt In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
2. Types of SMS Communications
If you opt in, you may receive text messages related to:
- Job application updates and recruiting updates;
- Interview scheduling and driver onboarding;
- Quote requests and general customer service communications;
- Account notifications.
3. Message Frequency
Message frequency may vary. Typically 2–5 SMS messages per month, depending on your interaction with us.
4. Potential Fees
Message and data rates may apply. Message frequency and delivery are subject to your mobile carrier, and charges depend on your carrier and plan.
5. Opt-In Method
Users opt in by submitting our website's contact, quote request, or driver application form and checking the optional SMS consent checkbox. Consent is never required to submit a form or use our services.
6. Opt-Out
Reply STOP to any message to unsubscribe at any time. You will receive one confirmation message, and no further messages will be sent unless you opt in again. You may also contact us directly to be removed from our SMS list.
7. HELP
Reply HELP to any message, or contact us at info@vkmc-inc.com or (216) 393-0889, for assistance.
8. Standard Messaging Disclosures
This SMS program is also governed by our Privacy Policy and our Cookie Policy. Carriers are not liable for delayed or undelivered messages.