Legal

SMS Terms & Conditions

Last updated: July 23, 2026

This SMS Terms & Conditions page governs the text messaging program operated by V&KMC INC ("V&KMC," "we," "us"). By checking the SMS consent box on one of our forms, you agree to the terms below.

SMS Use Cases

V&KMC uses SMS for the following purposes only. We do not send marketing or promotional text messages.

Customer care

Customer service communications

Responses to quote requests and account inquiries — for example, "Hi Sam, your quote request has been received and dispatch will follow up shortly."

Account notifications

Application & account updates

Status updates related to your driver application, onboarding, or account — for example, "Your driver application has moved to the interview stage."

Phone numbers collected through SMS consent will never be shared with third parties for marketing. Mobile Opt In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

2. Types of SMS Communications

If you opt in, you may receive text messages related to:

  • Job application updates and recruiting updates;
  • Interview scheduling and driver onboarding;
  • Quote requests and general customer service communications;
  • Account notifications.

3. Message Frequency

Message frequency may vary. Typically 2–5 SMS messages per month, depending on your interaction with us.

4. Potential Fees

Message and data rates may apply. Message frequency and delivery are subject to your mobile carrier, and charges depend on your carrier and plan.

5. Opt-In Method

Users opt in by submitting our website's contact, quote request, or driver application form and checking the optional SMS consent checkbox. Consent is never required to submit a form or use our services.

6. Opt-Out

Reply STOP to any message to unsubscribe at any time. You will receive one confirmation message, and no further messages will be sent unless you opt in again. You may also contact us directly to be removed from our SMS list.

7. HELP

Reply HELP to any message, or contact us at info@vkmc-inc.com or (216) 393-0889, for assistance.

8. Standard Messaging Disclosures

Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Message frequency may vary.

This SMS program is also governed by our Privacy Policy and our Cookie Policy. Carriers are not liable for delayed or undelivered messages.